This eTicket is for internal Smartcom Telephone LLC customers

Use this system to submit and Support and Change requests

Common requests include Networking Issues and Phone Issues.

When you open a ticket, choose the closest type:
  • Networking Issues – no internet, VPN problems, shared drives, internal apps
  • Phone Issues – desk phones, voicemail, call routing, ring groups
  • Other Issues – new users, terminations, access changes, moves/adds/changes, “how do I…?”